Process of Floor Maintenance Essay -- Process Essays

PREFACE narrative maintenance is a vital activity in any building which has tile offending, whether it be a hospital, university or office building. Floors behind either reflect a positive or negative image of an institution, depending on how they appear. This paper discusses the proper procedures for the three main step in floor maintenance stripping the floor, applying the finish and maintaining the finish.Everyone that is associated with the field of janitorial supplies and maintenance should have at least a general understanding of the correct procedures in floor care. Examples of such people would include janitorial workers, supervisors, and suppliers. The more informed everybody involved in the process is, the more efficient it becomes. Consequently, time and money will be saved. ii INTRODUCTIONFirst impressions may play a role in whether a company gets a government contract or wins a bid. For an individual, it ma y determine if he/she gets a raise, promotion or even a second date There is no doubt that making a good first impression is very important. Therefore, for a company, hospital or university, the way its floors look is highly important.Floor maintenance may be pattern of as sinkhole of money to some, but to others, it is an investment in the future of the organization. A beautiful plant or building with bright shiny floors can be an advertisement reflecting that companys pride and commitment to excellence. A building that has dull dirty floors may reflect a lack of attention to detail or that the company is second rate.THis paper will discuss the three main steps in the floor maintenance process stripping the floor, applying ... ...more uniform throughout. The liquefiable is emulsified so that the different components do not separate.plasticizer a factory finish on new tile that must be removed in order for the floor finish to adhere.sealer an undercoating that is applied before waxing to fill in the tiles pores so the finish does not soak into the tile.stripping the fist process in floor maintenance. This is the process by which all the finish is removed from the tile using a stripping solution, mop and/or floor machine. 12 WORKS CITEDDixon, M. February 1988. Resilient floor care Presenting a high quality image. Maintenance Supplies. 36-40, 58, 62.R******, Edward, janitorial sales man for 27 years. Personal interview.Techniques of Floor Maintenance. 1988. Baltimore Grow Professional Products.

Eternal Life Essays -- Essays Papers

Eternal Life1 Is in that respect feeling after death? In Kate Chopins The Story of an Hour, Mrs. Mallard is drinking the elixir of life through her open window. It is possible that this very elixir provides Mrs. Mallard with her liberty through thoroughgoing(a) life. Through Chopins use of characterization, conflict, and symbols, the writer reveals the theme that desire Mrs. Mallard, some people can achieve independence through eternal life. Does eternal life here mean life after death, or, as in Dr. Heideggers Experiment, life without death? The basic problem with this essay is that it overlooks the primary point of the story -- Louise glimpses freedom as a result of the death of her conserve, and then loses that freedom with the realization that he is still alive. It is a story of an hour because Louise has only an hour of freedom. Although the writer of this essay makes a valiant attempt to support the thesis, there really is not enough religious (or moral) symbolism , etc. to support it. 2 Chopins physical and emotional characterization of Louise suggests the woman is experiencing a spiritual find out that includes the possibility of eternal life. Early in the story, Chopin uses characterization to describe Mrs. Mallards physical condition, noting that she has heart trouble (12) this description foreshadows her death, i.e. not eternal life which go out take place later in the store story. Isnt it also symbolic? The author illustrates that Mrs. Mallard is physically exhausted by writing that when she hears the news of her husbands supposed death, she sinks into a comfortable, roomy armchair . . . quite motionless with her head thrown back (12). Chopin goes on to write that Louise experiences physical exhaustion that haunted her carcass and seemed to reach into her a soul (12), which allows the lector to see that something is taking place within her both physically and emotionally. This paragraph demosntrates that something is taking pl ace, but not that it relates to eternal life. 3 The author also describes Mrs. Mallard as feeling young, with a fair, calm face, whose lines bespoke repression and even a certain vividness (12)-- the strength of God. What suggests that it is the strength of God, and not just a personal strength of her own? From the statement now her bosom rose and fell tumultuously (12), the reader can sens... ...new freedom? Her moment of illumination (the true light) signifies her soul is now saved. She even breathes a quick prayer (13), which is symbolic of her quest for a divine intervention and repentance. (sShe is completely and completely engulfed with the presence of God). No, what was she praying for? A long (not eternal) life. One of Mrs. Mallards last actions is to rise (resurrection action) at length and open the door (the gateway to her salvation). In addition, the author provides the reader with the words joy that kills (13), the joy is symbolic of her freedom and that kills is symbolic of her eternal life. CS -1 Why would that kills be symbolic of eternal life? These words provide the reader with an understanding that a human being must experience death to receive eternal life. Louise has found her freedom through eternal life. 9 Louises figurative elixir of life is the foreshadowing ? that Chopin uses in the story to express Louises freedom through eternal life. In regards to past readings, Nathaniel Hawthornes Dr. Heideggers Experiment, Title the elixir is both literally and symbolically a recipe for immortality or eternal life.

Daisy Miller: An Annotated Bibliography Essay -- Annotated Bibliograph

Baylard, Dana Reece. Daisy Miller. Masterplots, quartern Edition (2010) 1-3. Literary Reference Center. Web. 23 Feb. 2014. This article analyzes the traditional social expectations employ in an ancient European setting that conflicted with the more unorthodox ways of Americans who were traveling in Europe. Baylard depicts Daisy Millers behavior in the novella as innocent, yet ignorant to the customs of sophisticated Europe. Baylard describes Daisy Millers repeated misjudgment from Genevas society and reflects on the positive attri howeveres to her personality that unfortunately be consumed by her conformity during her untimely death by the end of the novella. The author, Baylard, discusses how Daisys behavior is innocently rash and that her behavior is unintentionally trying to be lewd, but being in an unfamiliar setting to that of modern America has left her unaware of how to act properly. This is what leads to her misjudgment, which is clearly represented in Baylards descriptions of how various characters acted in the story. Such as Eugino, who would act shocked and look at the Millers in a disapproving manner, or that of Mrs. Costello, who Baylard points out as an example of how women were supposed to act. Women of this special time period, as Baylard says, were defined as delicately feeble as Mrs. Costello is similarly with her constant headaches, but Daisys untraditionally improper ways are a breath of fresh air to the typical norms.Brown, Melanie. Freedom in Daisy Miller. Blooms Literature. Facts On File, Inc. Web. 3 Mar. 2014. The writing discusses the theme of Daisy Miller A Study being round freedom. Brown bring up the fact that Daisy and the Millers grew up in America where having a sense of in... ...ce and gives an effective analysis on her point of view. Works CitedBaylard, Dana Reece. Daisy Miller. Masterplots, Fourth Edition (2010) 1-3. Literary Reference Center. Web. 23 Feb. 2014. Brown, Melanie. Freedom in Daisy Miller. Blooms Literature. F acts On File, Inc. Web. 3 Mar. 2014. Bruccoli, Matthew J., and Judith S. Baugman. Daisy Miller. Blooms Literature. Facts On File, Inc. Web. 2 Mar. 2014. Coffin, Tristram P. Daisy Miller, Western Hero. Western Folklore 17.4 (1958) 273-75. JSTOR. Web. 01 Mar. 2014. Dunbar, Viola R. The Revision of Daisy Miller. young Language Notes 65.5 (1950) 311-317. JSTOR. Web. 28 Feb. 2014. Morris, Toni J. Daisy Miller. Cyclopedia Of Literary Places (2003) 1. Literary Reference Center. Web. 5 Mar. 2014. Werlock, Abby H. P. Daisy Miller. Blooms Literature. Facts On File, Inc. Web. 5 Mar. 2014.

Similarities of hip-hop and the blues :: rap music

Rapping the Blues The Similarities of tap and the blues Hip-hop is one of the major music genres of today equivalent the blues were in the 1950s. Stanley Crouch views rap as being vulgar and obscene while he sees the blues as being one of the unsullied music genres. In actuality, these two genres argon similar in many ways.A very important part of Stanley Crouchs life is his love for the blues. Many of his essays atomic number 18 related to or have aspects of the blues contained within them. Crouch relates topics that he writes round to the blues, because this is a subject he believes he is very familiar with. In The All American Skin Game, Stanley writes,Jazz is very important to my vision of life in our time. (Lamb, 1). Jazz gives him a feeling of individuality and community. This means that when individuals excite him, and he encouragees them back, they both do betterindividuals as well as a better community.For Stanley, the blues tell the stories of the Afro-American com munity. Some of the stories talk most the harshness of their lives, but they also talk about the good times they had. People play the blues to get rid of the blues not to get them. (Lamb, 1). When great deal play or even listen to the blues, they are letting all of their worries go. They are not worrying about their job, the bills, or their kids. They are just difficult to enjoy the moment when the blues are playing. The blues are some peoples release from the stresses of their lives.To say it lightly, Stanley Crouch does not standardised the hip-hop genre of music. The dreadlocks, the habilitate style, and the vulgar gold chains are just a few things he does not approve of at all. (Crouch, 1 ) It astounds him to see how far African-American music has fallen since the days of the Motown. Stanley was quoted as saying this about rap, It is rudeness, vulgarity, and pornography disguised as keeping it real. (Crouch, 1) He also went on to say the hip-hop music genre has the worst i mpact of all music genres on our culture today. (Crouch, 2) Crouch believes one does not need much talent to scram a successful rapper unlike the jazz greats he listens to all the time.In Stanley Crouchs view, the only messages that rappers put in the minds of todays youth is that they need to have sex, pop people, and do drugs all the time.Similarities of hip-hop and the blues rap musicRapping the Blues The Similarities of hip-hop and the blues Hip-hop is one of the major music genres of today like the blues were in the 1950s. Stanley Crouch views hip-hop as being vulgar and obscene while he sees the blues as being one of the incorrupt music genres. In actuality, these two genres are similar in many ways.A very important part of Stanley Crouchs life is his love for the blues. Many of his essays are related to or have aspects of the blues contained within them. Crouch relates topics that he writes about to the blues, because this is a subject he believes he is very familiar wi th. In The All American Skin Game, Stanley writes,Jazz is very important to my vision of life in our time. (Lamb, 1). Jazz gives him a feeling of individuality and community. This means that when individuals push him, and he pushes them back, they both become betterindividuals as well as a better community.For Stanley, the blues tell the stories of the African-American community. Some of the stories talk about the harshness of their lives, but they also talk about the good times they had. People play the blues to get rid of the blues not to get them. (Lamb, 1). When people play or even listen to the blues, they are letting all of their worries go. They are not worrying about their job, the bills, or their kids. They are just arduous to enjoy the moment when the blues are playing. The blues are some peoples release from the stresses of their lives.To say it lightly, Stanley Crouch does not like the hip-hop genre of music. The dreadlocks, the clothing style, and the vulgar gold chain s are just a few things he does not approve of at all. (Crouch, 1 ) It astounds him to see how far African-American music has fallen since the days of the Motown. Stanley was quoted as saying this about rap, It is rudeness, vulgarity, and pornography disguised as keeping it real. (Crouch, 1) He also went on to say the hip-hop music genre has the worst impact of all music genres on our culture today. (Crouch, 2) Crouch believes one does not need much talent to become a successful rapper unlike the jazz greats he listens to all the time.In Stanley Crouchs view, the only messages that rappers put in the minds of todays youth is that they need to have sex, cut down people, and do drugs all the time.

International Business Machines (IBM) :: essays papers

IBMInternational Business Machines hatful The Big Blue is often a name use by many to describe the orbits oversizedst provider ofcomputer of hardware, software, and service. Years ago many express International BusinessCorporation (IBM) wouldnt as prosperous, but who would have said they were wrong.Know one would of forecast the success of IBM. It was obvious that they would be successfully because computers are extremely important in todays world. Without computers society wouldnt be promote in technology and other areas. Many of IBM customers consist of such companies as insurance companies, airlines,some banks, and many other large corporation. IBM sales consist of programs for largecompanies with enormous computer system which needs software. IBM is also trying toget involve in the on-line service. The history of the International Business Machine Corporation began with a 40year-old salesman name Thomas Watson. In 1914 Thomas Watson was a National CashRegister , he was trying to save a company cognise as the Computing-Tabulating-RecordCompany(C-T-R).At this time he was trying to sell or marketed C-T-RS Hollerithmachine and other tabulators to the US government during WW1. He wanted to sell scoke cards tabulator. Once he had supplied the US government, with these tabulators, he had triple (C-T-R) revenues to nearly $15 million by 1920. In 1924Computing-Tabulating-Record was change to International Business Machines.IBM and sobegan to take over the worlds market for tabulators, clocks, and electric type writers. By 1940 it was the us largest office firms that deals with machines. There sales had reach $50 million. In the year of 1944, IBM had amend the the calculator it was known as HarvardMark I. It was actually a electromechanical calculation. It is said that this was the first potentially computers. In 1951 Remington Rands came out with the UNIVAC it beganto replace the IBM machine. In the 1960s and the 1970s IBM came out quickly and built amarket share near 80%. IBM used its superior marketing. In 1952 Thomas Watson Jr became prexy and presented its first computer, 701.While Jr was president he introduce the Stretch system, which get rid of vacuum tubes.Also during this time the first family computes, which were called the 360. In 1957 thefirst scheduling language came, it was called FORTRAN. and also the first floppy itwas introduce in 1971. IBM then came out with more advance computers such as System/38 in 1978 and the AS / 400 in 1988.

International Business Machines (IBM) :: essays papers

IBMInternational Business Machines mass The Big Blue is often a charge use by many an(prenominal) to describe the worlds largest provider ofcomputer of hardware, software, and service. Years ago many said International BusinessCorporation (IBM) wouldnt as prosperous, but who would have said they were wrong.Know one would of forecast the success of IBM. It was obvious that they would be successfully because computers are extremely important in todays world. Without computers society wouldnt be ascension in technology and other areas. Many of IBM customers consist of such companies as insurance companies, airlines,some banks, and many other large corporation. IBM gross revenue consist of programs for largecompanies with enormous computer system which needs software. IBM is also trying toget involve in the on-line(a) service. The history of the International Business Machine Corporation began with a 40year-old salesman name Thomas Watson. In 1914 Thomas Watson was a National CashRegister, he was trying to save a company known as the Computing-Tabulating-RecordCompany(C-T-R).At this time he was trying to sell or marketed C-T-RS Hollerithmachine and other tabulators to the US government during WW1. He wanted to sellpunch cards tabulator. Once he had supplied the US government, with these tabulators, he had triple (C-T-R) revenues to nearly $15 million by 1920. In 1924Computing-Tabulating-Record was change to International Business Machines.IBM thenbegan to take over the worlds market for tabulators, clocks, and electric type writers. By 1940 it was the us largest office firms that deals with machines. There sales had reach $50 million. In the year of 1944, IBM had perfected the the calculator it was known as HarvardMark I. It was actually a electromechanical calculation. It is said that this was the first potentially computers. In 1951 Remington Rands came out with the UNIVAC it beganto replace the IBM machine. In the 1960s and the 1970s IBM came out quickly and built amarket share near 80%. IBM used its superior marketing. In 1952 Thomas Watson Jr became president and presented its first computer, 701.While Jr was president he introduce the Stretch system, which get rid of vacuum tubes. similarly during this time the first family computes, which were called the 360. In 1957 thefirst programming language came, it was called FORTRAN. and also the first floppy itwas introduce in 1971. IBM then came out with more advance computers such as System/38 in 1978 and the AS / 400 in 1988.

The Past, Present and Future

Throughout the last 50 years, humanity has witnessed many changes that have attired and changed our lives in many ways. The ontogeny of technology in our lives, for example, has caused sprightliness to become simpler by making connections easier amidst people. Changes such as these have caused many differences betwixt each contemporaries. Whilst comparing the life of our propagation and our parents generation we can see that various aspects have changed Like technology, education and life style.Through the last two decades weve witnessed a rise In aspects that we wet know of before. Technology Is an Issue that our generation was greatly Influenced and affected by. Through the Internet new ways of connections, were brought to the table making life easier for our generation. In the old days one had to go through uphill efforts In order to simply contact another person, however nowadays due to social media, connections between people are Just one click away. The swift and easy goin g interactions that social media Imposed on us changed the way of life between the two generations completely.Likewise education is one of the aspects that blossomed in our modern days causing dissimilarities between this generation and the past generation. Due to the common awareness that we have been subject to regarding the importance of education in life, education has become more(prenominal) easily accessible for people of different classes of the society. Numbers of educated people in our generation has increased tremendously comparing to our parents generation. Educational institutions have now new and more technological ways of teaching.On the contrary education in the past generation was limited to the local institutions international schools and universities were few and too expensive. Also, the education method in the past generation differs from the methods were using now our parents educational system generally depended on spoon-feeding. In these days we are taught t o think more critically, deeper, and outside the box. Another aspect that changed between the two generations is their lifestyles. Due to media and the globalization of media our perspective and opinions close to various issues have changed.For example, because of open portrait of sex, alcohol and drugs in movies, our generation view these somehow controversial topics as mediocre, In our generation these issues are beingness practiced more abundantly while in the past these issues were viewed as immorally. Also you can clearly see differences In the smallest details of our life same music. For Instance the past generations taste In music was more appropriate, inspirational, motivational and positive storytelling than this generations.Songs like Man In the Mirror had a positive importation behind their lyrics Im starting with the man In the mirror. Im asking him to change his ways. And no message could have been any clearer. If you want to make the world a go against place. Take a look at yourself, and then make a change. Michael Jackson. Man in the Mirror. Race. May 1987. Bad. Michael Jackson, Quince lyrical kinds of music, like Electronic spring Music. Artists like Michael Jackson, The Battles and Affair arent as popular as they were before.Also, words like Rave PLURAL and Damselfly are now being used despite the point that they werent known before. To put it in a nutshell, we can easily see the differences of our generation and our parents generation in many aspects like technology, education and lifestyle. Its natural, and as Jim Morrison utter Each generation wants new symbols, new people, new names. They want to divorce themselves from their predecessors. We can easily relate that the next generations will be even more different than our generation.

Ethical Issues with the Software Piracy Issue

information processing system ethics deals with moral responsibility of what is wrong and right. Based on ? Importance of Computer Ethics and Software Piracy? article, software plagiarisation is copying, distributing, and using software or games without paying. Software Piracy is a form of ethical issue that is hard to solve in society, especially among students of Faculty of Computer attainment University of Indonesia. Based on writer observation in campus, students are withal using pirated software, including using, duplicating, and distributing it to their friends.This attitude of course violates developers capable property. The article alike mentions about intellectual property and penalties for those who violate computer ethics laws. Intellectual property is including images, patents, procedures, videos, audios, and drawings. For those who violate psyches intellectual property will be given penaltiespaying hefty fines to extensive prison time. But even so, it seems the p enalties are still blurring for students. Nowadays, information technology has widely grow and used by piece.Computer technology, both hardware and software has been widely approved as an intellectual property. The fast growth of technology innovation, especially software, is open for public and house be easily accessed by public via internet. It is the same for software piracy. Serial key, hack-version, and more other ways are easily accessible and widely available. Based on ? Ethical Issues in Software Piracy? article, nearlyone should subscribe a moral responsibility in using software. So, from internal-self of user should be aware of someones intellectual property.W. D. Ross stated ? The Right and the Good? as our guideline to prove our moral responsibility toward software and/or its developer. Software piracy would practise loss of revenue for the developer. Thus, it will decrease developers motivation in designing new software. Impacts of software piracy explained above a re mostly occurred because of human and economic factor. Based on the article, software piracy occurred mostly in developing-countries because of their low economics (from GDP per capita), they find it harder to purchase software.Indonesia is one of developing-countries, so it shag be concluded roughly that Indonesian people hard to pay for software. In smaller scale, Indonesian kindly levels have a representative exit of users in technology. Social level is about divided in three level low, medium, and high class. In Faculty of Computers and Society, students also varied in social level or economic level. Some students have Iphone, Windows Phone, or tablets, but some dont. In general, there is no difference among those levels. Every student is using technology. But in majority, students didnt put much attention toward software piracy issues.Those who have laptops may prefer using unlicensed run system than using open source operating system. It is a form of software piracyusin g without paying. In addition, current status of our club is still far from the word ? ethical?. We have not appreciating others property as well as we did to ourselves yet. The rule in ? Kode Etik Mahasiswa Fasilkom? , guide two stated ? including appreciates intellectual property?. Students of Faculty of Computer Science already know about this rule. In fact, its not the same as in the implementation, ignorance being a common garments.Ignorance regarding unlicensed software caused software piracy. Majority tend to have neither attention nor self-control in using unlicensed software. Some may didnt know that it is unethical. But some maybe already know that what he/she doing is wrong, but even so he/she is still doing it just because everybodycommunityis doing it. Our community is affecting us. A student may be an example for his/her friends or his/her community. He/she may use unlicensed software that is followed by others. This ignorance habit can damage our own personal ethic al which embedded in our heart.Furthermore, we start believing that our wrong-doing is right. In analyzing software piracy, writer think students should have an cognizance and moral responsibility. A developer of software may not know that his/her intellectual property was just being used irresponsibly. Student of Faculty of Computer Science should have known how hard it is to make software. They should have aware how long time needed, how many resources sacrificed by the developer to develop software. In students point of view, they need it but they dont want to give more when people are not giving anything.For example, an antivirus should be bought for some prices, but some students found that there is a forever-renew-trial of the antivirus, so that they dont have to pay. Along with economic principle, ? with less effort, can gain more? , we dont want to sacrifice more than others. It became a serious problem. As a conclusion, how to overcome this issue? It is a professional stan dard, based on the article connexion for Computing Machinery (ACM) stated that any person who wants to join the ACM should accept ? Code of Ethics and Professional Conduct? which covers the ethical issues surrounding oftware piracy. Writer think we can do as ACM do. Article entitled ? The Rules? also stated that computer artifactboth software and hardwarehas rules for both its developer and user, so that they will have morally ethical in developing or using software. It has seven rules which allow and avoid both developer and user to do something about the computer artifact. These rules should be well-applied as a solution for software piracy issue. In the top of those solutions, human factor is the main factor that we should pay more attention. References 1. K. W.Miller, Moral tariff for Computing Artifacts ? The Rules?. Illinois IEEE, 2011. 2. Unknown. (2011). Kode Etik Mahasiswa Fakultas Ilmu Komputer Universitas Indonesia Online. visible(prenominal) http//scele. cs. ui. ac. i d/file. php/1434/Kode_Etik_Mhsw_Fasilkom. pdf 3. Thurlow, Max. Ethical Issue in Software Piracy Online. Available http//www. ehow. com/list_6669954_ethical-issues-software-piracy. html 4. Boone, Kevin, Importance of Computer Ethics and Software Piracy Online. Available http//www. ehow. com/facts_5766300_importance-computer-ethics-software-piracy. html

Mcbride Financial Services Marketing Plan Essay

The firm will specialize in conventional, FHA, and VA loans for home purchasing and refinancing. The company intends to work out its operations into Wyoming, Montana, North Dakota and South Dakota. (McBride Financial Services website, 2003) According to their intranet site, McBrides target market place is 1. Professionals purchasing either a primary or petty(a) residence. 2. Retirees purchasing a primary or secondary residence. 3. Families and/or individuals purchasing recreational properties.This document will review McBride Financial Services breathing market approach and offer suggestions for focusing market research and what types of media to use. Additionally a review will be made of McBrides target market and how the existing strategy relates to the trade principles of the 4Ps and SIVA. Target Market McBrides target market is professionals and retirees purchasing a primary of secondary residence as well as individuals or families looking to purchase recreational properti es. They service the following states Idaho, Wyoming, Montana and North and South Dakota.In addition, McBride is focusing on using state of the craft technology in order to be able to offer their low cost mortgage services which means that the target market must also be willing and able to conduct are large portion of the mortgage application transaction using electronic means, i. e. Internet and email. Media types McBrides original marketing plan, as listed on their intranet site, accommodates the use of the following media types localized TV ads, newspapers, radio and realtors in addition to informational handouts available at airports and major tourist attractions. McBrides annual advertising budget is $80,000.Given that McBride utilizes technology to reduce the cost of the mortgage application process, it is surprising that the existing marketing plan does not include an online advertising strategy. 4Ps The 4Ps are product, price, promotion and place. McBrides product is low cost conventional, FHA and VA mortgages. The price for a credit report, the mortgage application, an inspection and appraisal is fixed at $1,500. Promotions are created through the above mentioned media types of TV, radio, newspapers and realtors and through informational handouts at the airports and at tourist attractions.The placement for the application process is via McBrides website. Marketing Strategy The SIVA marketing methodology is defined as solution, information, value and access. According to Dev and Schultz (2005) this approach to marketing starts with understanding the market and the customers based on true and deep customer insights and indeed identify and clarify what customers value. Market research call for to be focused on identifying customers core wants and call for from a mortgage lender so that targeted value propositions can be created. McBride needs to adjust or change their services to align with the marketing research results.Additionally, McBride need s to focus on gaining insight from existing customers as to how to improve their services as well as potentially tapping that customer base for referral, perhaps by creating an incentive for existing customers to bring in new clients. Put another way, the market research should investigate McBrides target market of professionals, retirees, individuals and families to create a solution (S) based on what those customers value. That solution can in turn be used to create quadruple targeted value propositions (I) highlighting how McBrides services address the needs and wants of their customers.McBride then delivers on the value proposition as determined by customer needs and wants gained in the research (V). The value is measured through both market research on potential customers and through feedback loops from existing customers so that solutions can continually evolve to better meet the needs of the target markets.

Literature Review on Break Up Strategies

Ending any kind of relationship is found to hold up a traumatic experience to both parties involved. This could include a romantic relationship, friendship and even business partnerships. All relationships involve strong interpersonal intercourse skills that would allow the parties involved to cope and eventually heal emotionally. There are five phases in breaking up from a relationship. Duck (as qtd in Dickson, Saunders, and Stringer, 1994 & interpersonal Communication, para 18-22) identified the break up model to have the breakdown phase, intrapsychic phase, dyadic phase, social phase, and grave dressing phase.However, any break-up solution would not workplace successfully unless the three factors in the relationship are identified, namely the high level of satisfaction with the relationship, the acknowledgment of both parties of the time and effort that has gone into expression it, and the absence of new compensatory attachments. (Dickson et al, 2004) According to Dr. Margare t Paul, people establish their best to end relationships gracefully such that the society perceives it as a reflection of their worth when soul does not want to be with them any longer (Ending Relationships, para 1).But ending relationships gracefully will always have to go through infliction the other persons feelings. A person may meet wonderful people though they may not feel any company to them or a single individual alone. And the only way that person can end that relationship is telling the other the truth. There are on the other hand various strategies in breaking up from a relationship as identified by Baxter (1982, 1984 qtd in Interpersonal Communication, para 12-17) as either unilateral or bilateral and indirect or direct.Some of these strategies identified were avoidance, Pseudo de-escalation, cost escalation, fade-way, the blame game, and others. Much early work examining initiation, intensification, and termination as relational goals simply compiled ad-hoc lists of strategies for redefining relationships without organizing strategies around a theoretical framework. More recent work has suggested that theories of politeness or facework may be applied to foster catch of how people regard and respond to the relational goals of initiation, intensification, and termination of relationships. (Kunkel, Olufowote, Robson, & Wilson, 2003)Politeness theory is one of the most commonly utilized strategies implemented by individuals in order to consecrate their desired behaviors from their partners. According to the theory, convincing another person to alter his or her own behavior is inherently face threatening, thus they use politeness strategies to try to balance the competing goals f persuading the other an supporting the other persons face. But politeness theory falls short in its ability to condone how compliance seekers must contend with multiple potential face threats to both their own and the target persons face.(Krunkel et al, 2003) In an arti cle written by Janet Jacobson on countrysingles. com, their study showed that leavers an lefts have varies coping strategies after breaking up from a relationship. Leavers focuses more on self-enhancement strategies through understanding and improving themselves by outlay more of time with friends and families and dates other people. There were however those who become introspective and spends time alone, reflecting on the relationship they had left. (Jacobson, 2004)On one hand, individuals who were left behind focus on self-enhancement. The same with the leavers, lefts spend time with friends and family but they keep themselves more busy with work and/hobbies. They are more likely to change their perspectives on the relationship as much as they try to change their physical appearance to look good. There were also those who bad-mouths former partners and those who become intentionally mean by butterfly with their past partners and eventually dumping them off.Avoidance was as well another strategy identified by the respondents of the study upon coping up with breakups. (Jacobson, 2004) References & Works Cited Dickson, D. , Saunders, C. , & Stringer, M. 1994. Rewarding pot The Skill of Responding Positively. International Journal of Social Psychiatry. Interpersonal communication relationship dissolution. Retrieved from http//en. wikipedia. org/wiki/Interpersonal_communication_relationship_dissolutionPhases_of_dissolution on December 7, 2007. Jacobson, J. 2004.COPING with a BREAK-UP a report on strategies. Retrieved from http//www. countrysingles. com/azsinglescenecom/archives/coping_with_6-04. htm on December 7, 2007. Kunkel, A. , Olufowote, J. , Robson, S. , & Wilson, S. 2003. Identity implications of influence goals initiating, intensifying, and ending romantic relationships. Western Journal of Communication Paul, M. Ending Relationships Gracefully. Retrieved from http//www. innerbonding. com/show- article/657/ending-relationships-gracefully. html on Dece mber 7, 2007.

Layers of the Atmosphere

Without our atmosphere, there would be no life on earth. Two gases ease up up the bulk of the earths atmosphere nitrogen (78%), and type O (21%). Argon, carbon dioxide and various trace gases make up the remainder. Scientists divided the atmosphere into four layers according to temperature troposphere, stratosphere, mesosphere, and thermosphere. The temperature drops as we go up through the troposphere, but it rises as we move through the next layer, the stratosphere. The farther away from earth, the thinner the atmosphere gets. 1. TROPOSPHEREThis is the layer of the atmosphere close together(predicate) to the Earths surface, extending up to about 10-15 km above the Earths surface. It contains 75% of the atmospheres mass. The troposphere is wider at the equator than at the poles. Temperature and pressure drops as you go higher up the troposphere. The TropopauseAt the very elapse of the troposphere is the tropopause where the temperature reaches a (stable) minimum. Some scientists call the tropopause a thermal layer or rimy trap because this is a point where rising water vapour cannot go higher because it changes into ice and is trapped.If there is no cold trap, Earth would loose all its water Most of what we call stand occurs in the troposphere. The uneven rut of the regions of the troposphere by the Sun causes convection currents and winds. Warm air from Earths surface rises and cold air above it rushes in to replace it. When warm air reaches the tropopause, it cannot go higher as the air above it (in the stratosphere) is warmer and lighter preventing much air convection beyond the tropopause. The tropopause acts like an invisible barrier and is the reason why most clouds form and weather phenomena occur within the troposphere.The Greenhouse EffectHeat from the Sun warms the Earths surface but most of it is radiated and sent back into space. Water vapour and carbon dioxide in the troposphere trap some of this heat, preventing it from escaping thus keep the Earth warm. This trapping of heat is called the greenhouse effect. However, if there is too much carbon dioxide in the troposphere whence it result trap too much heat. Scientists are afraid that the increasing amounts of carbon dioxide would raise the Earths surface temperature, bringing significant changes to worldwide weather patterns hifting in climatic zones and the melting of the polar ice caps, which could raise the level of the worlds oceans. 2. STRATOSPHERE This layer lies directly above the troposphere and is about 35 km deep. It extends from about 15 to 50 km above the Earths surface. The stratosphere is warmer at the top than the bottom. The lower service of process has a nearly constant temperature with height but in the upper portion the temperature increases with altitude because of absorption of sunlight by ozone. This temperature increase with altitude is the opposite of the situation in the troposphere.The Ozone LayerThe stratosphere contains a thin layer of ozone molecules (with three oxygen atoms) which forms a protective layer shielding life on Earth from the Suns harmful ultraviolet radiation. But this ozone layer is being depleted, and is acquire thinner over Europe, Asia, North American and Antarctica. Holes are appearing in the ozone layer. 3. MESOSPHERE Directly above the stratosphere, extending from 50 to 80 km above the Earths surface, the mesosphere is a cold layer where the temperature generally decreases with increasing altitude.Here in the mesosphere, the atmosphere is very rarefied nevertheless thick enough to slow down meteors hurtling into the atmosphere, where they burn up, leaving igneous trails in the night sky. 4. THERMOSPHERE The thermosphere extends from 80 km above the Earths surface to outer space. The temperature is hot and may be as high as thousands of degrees as the a few(prenominal) molecules that are present in the thermosphere receive extraordinary large amounts of energy from the Sun.However, the the rmosphere would actually feel very cold to us because of the probability that these few molecules will hit our skin and transfer enough energy to cause appreciable heat is extremely low. The thermosphere corresponds to the heterosphere , a zone where there is no uniform dispersal of gases. In other words, the gases are not well-mixed instead they are stratified that is layered, in accordance to their molecular masses. In contrast, the gases in the homosphere (consisting of the troposphere, stratosphere and mesosphere) are uniformly distributed.

Were the Achaemenids Zoroastrians?

Were The Achaemenids Zoroastrians? The Biggest Empire, which the antiquated world has ever seen, would be the Achaemenid Persian Empire. This imperium protracted from Anatolia, Egypt, Asia, northern India and Central Asia. Making of this empire began in 550 B. C. The Achaemenid is known as the first Persian Empire and the largest. Ancient history basic both in anyy tells us Zoroastrianism developed somewhere in Iran about 1000 years after Zoroaster. Scholars have express the Achaemenids era had finally began when Cyrus the great successfully went against his father in law who was ruler of the normals.That is when Zoroastrianism started to influence the Median tribes. The Median then began to move eastwards past the Zagros mountains. They moved to Kermanshah and began to connect with Zoroastrians. Within the same time halt in the southern Iran Persians moved towards the East. The Persians then started to overpower a tribe called the Elamites. While this was taking place Zoroast rianism moved forward among all Medians and Persians which were moving towards the East. wee about Zoroastrianism was known until around 549-550 BCE.When Cyrus the great who lead the Persians founded Western Iran and created the first biggest Persian Empire. The Achaemenid period developed around 558 B. C by Cyrus the great. The Zoroastrian devotion then united forces with the Persian Empire. No one actually knows what happen to the Zoroastrian community after Zoroaster passed away. As for his message it was said that it had eventually departed all across the Iranian world. It is not certain how long it had taken for Zoroastrianism to become the Iranians main religion. Zoroastrianism had gone with the Iranian worlds Western part by the 6th century BCE.The Iranian population practiced their traditional Iranian religion up until the beginning of the Achaemenid Empire, on which they had converted to Zoroastrianism. Cyrus king of the Acheamnids Empire had replaced the Median Empir e with the Achaemenid Empire. The Achaemenid was the first empire in ancient history that had a huge extension. Zoroastrianism was the main religion of the Iranians under the Achaemenids. There are m each signs towards the Achaemenids beingness Zoroastrians such as Greek writings, Achaemenids monuments, artifacts and also texts, which were from Persia in Old Persian.All research show the early kings religion was not sure of but the later Achaemenids were Zoroastrians. On the other hand, there is a particular way which points out the Achaemenid kings were Zoroastrians. Which would be in the way they use the name Ahura Mazda. The Achaemnids kings frequently mention the supreme divinity as a creator. In doing so it at least powerfully shows the kings were somewhat influenced by Zoroastrianism. It is not certain on Cyruss beliefs but it has been believed to be linked somewhere around Zoroasters date.It is also believed Cyrus was very much influenced by Zoroasters teachings due to his policies and acts. One of many acts would be he freed all the Jewish people and allowed them to go home. Scholars have said the Zoroastrianism religion had a big influence on his decision. There are many reasons not versed Cyruss beliefs one of many would be there is no mention about Cyrus in the Zoroastrian tradition. By the 6th century B. C the Achaemenid regal abode had accepted Zoroastrianism. Cyrus the great had also took all Eastern Iranians under his rule.Due to being their first meeting with the Greeks the Persians had already turned Zoroastrian and were learning Zoroaster from them. The Greeks have said Cyrus had named one of his daughters Atossa that comes from Hutaosa the queen of Vishtaspa one of Zoroasters royal patrons. Cyruss action towards Zoroastrianism showed he was a loyal worshipper. But he did not make any attempted to force the Iranian religion on his alien subject. The fact that Cyrus body had been laid in sepulchers and embalmed and not exposed according t o the Zoroastrianism tradition it has unploughed scholars uncertain on his beliefs.As you can see almost nothing is known about Cyruss beliefs. Scholars have also said he had followed the guidance of the Magians. It is also strongly believed by Mary Boyce that Cyrus was indeed a Zoroastrian and that he had followed in his ancestors footsteps. The God, which the Achaemnid kings believed in, was the great Ahura Mazda. From whom they believed had given them their empire and also who guided them through all accomplished deeds. In the Zoroastrian religion fire plays a very important part, as far as the Old Iranian religion fire also played an important role.Many depictions show the Achaemenid kings worshipping onwards a fire. This is one of many facts that make you believe the kings were Zoroastrians. As I stated before Cyruss beliefs were not sure of, but kings after Cyrus are believed to have practiced Zoroastrianism. As for the Persians just like many other ancient people they had s tarted off with a polytheistic religion and believed in the forces of nature. They had believed there were Gods of nature, such as the sun and sky. They also believed the Gods had social powers. During the 5th century B. C the formal Persian religion became the state religion. sluice though all mankind were given permission to follow any religion of their choice, the entire Achaemenids Empire was forced to net profit a temple tax of 10%. This tax supported the Zoroastrianism practice and encouraged the empire to follow it. There is much of a debate if the Achaemnids were Zoroastrians nonetheless the Achaemenids were know to be worshipers of Ahura Mazda. As all conclusions have shown, you can see that the Acheamnids kings and empire were Zoroastrians. I would not say the Persians had much of a choice at first, but as time went on they all practiced Zoroastrianism.I personally would not say all Persians at the time had a fair choice. Even though it was said all subjects were permi tted freedom of religion. The reason why I do not think they had a fair choice would be, because all subjects were required to pay a 10% temple tax to support Zoroastrianism. In the ancient time I am sure there were curt people who could not afford to pay the tax. Which gave them no choice but to practice the Zoroastrian religion. Another reason I would say Persians had to practice Zoroastrianism because of the royal family who had already accepted the religion.They were the rulers of the empire where mankind was living. Since the rulers had already accepted Zoroastrianism I guess there were some people who accepted the religion and some who did not have a choice. Zoroastrianism is one of the worlds oldest religions that formed in Iran. So it makes it Impossible not to have had an impact change in the ancient times. As I have explained before, it is not certain of Cyruss beliefs. However scholars have said his actions have shown he was a loyal worshipper towards the Zoroastrian rel igion.Nothing is known in how long it took the whole Achaemenids to accept Zoroastrianism but eventually they had all accepted Zoroastrianism. In all the information on the Acheamnids religion it all points out that the Acheamnids were indeed Zoroastrians. Bibliography M. Boyce, Zoroaster and His Teachings, in Zoroastrians Their Religious Beliefs and practices. London, 2001 48-77 http//www. iranchamber. com/history/articles/achaemenid_society_culture. php http//www. cais-soas. com/CAIS/Religions/iranian/Zarathushtrian/zoroastrianism

Poverty, Education and Health Care Essay

Abstract want and raising play an important role in access to wellness guard. A humiliated socio frugal status influences the wellness of the great unwashed. This paper provides a general overview of how scantiness and education determines access to wellness apprehension. It provides a description of the consequences of poverty and education on health cargon accessibility. Finally it provides solutions as how to address the resultant.The link between poverty, education and access to checkup examination c atomic number 18 has received considerable attention. health influences all the activities of an individual. All societies ar concerned with varying levels of health among their members. They argon in addition concerned rough marginalized sections of society make believe access to health c argon.Poverty and its effects on society peck belonging to deplorable communities fuck off lamentableer health outcomes. They have less access to first-string carry on as comp argond with much affluent residents. They are alike less liable(predicate) to have health indemnification and regular doctor. They are more likely to have chronic health problems. They are more likely to get hospitalized for conditions which can be notice and treated at an early stage. Despite an expansive public insurance computer programme these health problems remain. At least 18 percent of Americans are without medical insurance. This means a total of 44 cardinal are without health insurance out of a population of 300 one thousand million. An estimated 87 percent of race are covered by government or employee based health thrill insurance (Cutler, 2004).People with unkept socioeconomic status face many an(prenominal) take exceptions in maintaining their health. They have a high mortality rate. They are more likely to be suffering from some disease. They have limited health care resources. They live in poor environmental situations. The United States has one of the worlds most impressive standards of living. At least 32 million Americans live be crushed the poverty line. In addition to poor plurality an estimated 50 million people live in poverty like conditions. health risk factors like smoking, obesity and sedentary lifestyle are found in poor Americans (Cutler, 2004).They have a higher(prenominal) prevalence of disability and chronic illness. They have a shorter life expectancy. Children belonging to poor families are more likely to be malnourished. Many poor Americans live in houses which have lead paint. This can cause growth problems in children. Poor people eat in pricy fodder which is fatty and lacks important nutrients. Poor people cannot afford health insurance coverage.Patients postpone their medical care and they are more likely to go without prescription medical specialty medicines. Low income workers are at the highest risk of world uninsured because they are ineligible for Medicaid coverage. They work in low wage jobs that do not stretch out insurance. They cannot afford the high premiums associated with health care insurance. The lack of a usual source of care is another barrier to seek adequate health care.The challenges associated with poverty create conditions that can diminish lifesavings, lower learning ability and reduce physical, mental and emotional well being. All of these factors are a threat to peoples health. Urban areas in the United States have many health care facilities. However poor people cannot make use of these services. The major challenge is the high cost of visiting doctors, medicine and hospital care. Social factors like language barriers and prejudice by providers also hinder the accessibility of health care by poor people. The government also faces challenges in trying spreading health education in poor communities.Health care services are life-sustaining for the survival and livelihood of poor people. Illness persists in poor people. It stops people from working and forc es them to sell assets. They fall into debt and are lead into a vicious cycle of dependency and poverty. Failure to treat themselves leads to illness and disability. This further reduces the ability to work in poorer households. People living in rural areas are forced to bear high transport be. This is difficult and expensive for them. The lack of local health centers in rural areas further hinders the ability of poor people to access adequate health care (Crichton, 1997).The huge time that takes for poor people to obtain treatment is one of the greatest barriers which they face. Time away from jobs sequels in lost income. Health services run by governments are usually inefficient and are characterized by neglect. The quality of service is low. at that place is shortage of staff. in that location is no proper medicine and equipment. In many countries there is no safe water to drink.In developing countries there are high costs to health care. Besides the official fees there are c orrupt staff members who demand bribes and fees in return for ordinary services. These services can include registration, tests and being given medicine. They can also pressurize a sick person to make unnecessary visits to the hospital. Payment methods are not flexible in many developing countries. Payment usually has to be made in advance and in cash. This causes considerable hardship for poor people (Crichton, 1997).Education and its effects on societyEducation also plays an important role in health care. Many people with low literacy cannot read and understand directions written on medications. They cannot fatten up medical consent forms. They have problems in accessing health care and dealing with health colligate issues. Health literacy is the ability to read and understand words and procedures related to health care. It consists of comprehension, communication and assume action. The direct effects of low health literacy are medication errors. The indirect issues can include insurance issues, accessibility to health care and poor health behavior (Shi, 2003).Low health literacy affects people of all ages, races, educational levels and social classes. It is driven by a variety of factors. It is a multidimensional issue. Understanding written materials has been part of extensive health literacy in the past few years. Sensitivity to culture has also become part of health literacy due to the diverse population of the world. Messages and images have to be tailored to meet the diverse beliefs and values of people. Health literacy is concerned with understanding the information necessary to fuck health (Shi, 2003).It is estimated that at least 90 million people in the United States cannot read. The health of such people is at risk. Ethnic minority groups are also affected by low health literacy. Older patients, recent immigrants, people with chronic diseases and those with low income are also endangered to having low health literacy. Many people with average or strong literacy skills have found medical terminology and inventions confusing.There are many health consequences associated with a low literacy level. Research has found that at least one third of patients have health problems because of failure in taking prescription medication correctly. People with low health literacy cannot comply with prescribed treatments and self care routines. They also have a high rate of failure in seeking preventive care. They are more at risk for hospitalization. They lack the skills to successfully move in the complex healthcare system (Shi, 2003).Patients with low health literacy have glycemic control. They are also more likely to report eye problems caused by diabetes. The annual health care costs for individuals with low health literacy are five times higher than those with higher health literacy skills. People with low health literacy are more likely to use health care services. Additional health care expenditures result from low health litera cy skills. People cannot feel part of the social structure. They are also vulnerable to anxiety and other mental disorders. They can also capitulate other people. Research has also found that people with low literacy levels are more vulnerable to die.While federal and state lawmakers continue to debate about how to increase access to health care, some of them are thinking of reinsurance system which might be affordable for poor people. In order to understand the concept of insurance it is essential that policy makers understand the concepts, benefits and limits of reinsurance mechanism.Reforms in Health careReinsurance in health care refers to risk transfer or risk pooling arrangements. These are designed to remove the barriers which low income workers and minorities face when accessing health care. Risk transfer arrangements can help in this matter but they cannot lower health care costs. Policy makers must design policies which encourage participation from insurers and remove inc entives to transfer costs to taxpayers.Reinsurance is defined as an insurance company buying insurance itself. The primary insurer is protected against the rare set of circumstances which might produce losses that it cannot fund on its own. Property and casualty insurance are the areas where reinsurance has been successfully implemented. Companies working in these areas can take heavy losses due to natural disasters in a short time period.This induces insurers to buy reinsurance on the commercialised market. Poor people cannot afford health insurance coverage. This directly affects their ability to access medical care. Patients postpone their medical care and they are more likely to go without prescription medicines. Low income workers are at the highest risk of being uninsured because they are ineligible for Medicaid coverage (Kling, 2004).Public health plays a vital role in countering the effects of poverty on health care. It also minimizes the disparities in health by income. Pu blic health policies protect the health of the population. It also plays an important role in reducing contagious diseases and providing low cost health services to marginalized sections of society. There are many examples of public health functions. Immunizing babies, meliorate sanitation, combating sexually transmitted diseases, protecting the environment and containing tuberculosis are some of the public health functions.Public health focuses on reallocating resources to communities which have low incomes. The US government has a network of community health centers, public clinics, school based clinics and health clinics for low income workers, migrants, minorities and homeless people. The National Health Service corps is an organization which provides services and places physicians in vulnerable communities. Public health services also focus on specific diseases like tuberculosis. They also increase immunization efforts against this disease.They provide services which improve t he health of low income families. Neighborhoods are cleaned from lead paint, pollution control and nutrition programs are launched. Women and children are fed through finicky programs. Poor people with low income and education have poorer health outcomes. They have less access to primary care as compared with more affluent residents. They are also less likely to have health insurance and regular doctor. They are more likely to have chronic health problems (Kling, 2004).Medicaid is the largest public programs that have improved access to health care. It provides health services to low income population. It finances health and long term care insurance for over 40 million low income Americans. Before Medicaid the poor people were essentially without any medical care. They relied on charity of physicians and hospitals. Public hospitals and clinics were also visited by poor people. Medicaid has made health services available to poor people. It has improved their health status and access to quality care.It has also created satisfaction amongst the poor people. Uninsured poor people retardation well behind those people who have coverage with Medicaid. People with Medicaid have even fared comparably with private insurance (Kling, 2004). Despite the fact that these programs offer blue-chip assistance to low income populations, the deficits in access and coverage faced by low income population cannot be easily overcome. Increase in income does produce a substantial contribution to removing health differentials. However this is the take aim for insurance coverage and support for community based resources to eliminate health disparities by income.Poverty is raging for the physical and mental well being of an individual. Low income and homeless people are poor physical functions. They have a high prevalence of health risk factors and chronic health conditions. They also are more vulnerable to depression and other mental disorders. Research has shown that people living in vulnerable communities have a higher rate of being diagnosed with mental disorders as compared with more affluent communities (Kling, 2004).There is a need for prevention, intervention and treatment of diseases for poor people. Welfare reform cannot succeed without taking into account the special health problems of poor people and children. Poverty is associated with depression and other symptoms. It contributes to depression. People with insufficient own(prenominal) support have no assistance in raising children. They live under the chronic stress of having children but little money to support them. They are at a higher risk for depression. There is a strong link between single-parent status, responsibility for young children, social isolation, and lack of social supports as well as to poverty.Welfare recipients have many barriers towards employment. They have low skills, substance abuse, health limitation or children with chronic medical conditions. They have solemn forms of barriers. They have also high level of distress. They seek help from general medical, specialized and human service sources. Poor people with low income and education have poorer health outcomes. They have less access to primary care as compared with more affluent residents. They are also less likely to have health insurance and regular doctor.They are more likely to have chronic health problems. They are more likely to get hospitalized for conditions which can be detected and treated at an early stage. Despite an expansive public insurance program these health problems remain. At least 18 percent of Americans are without medical insurance. This means a total of 44 million are without health insurance out of a population of 300 million. An estimated 87 percent of people are covered by government or employee based health care insurance.Rising health care costs have become unacceptable in the world. This is a problem for poor people in the Western countries and the situation is even worse in developing countries. There is a need for reform in the health care system. Many poor people are not covered by health insurance. Critical care medicine in high technology hospitals are only for a small group of patients (Ham, 2004).The first step should be rationing in containing health care costs. Public health care resources are limited. It is not possible to satisfy all medical needs for all people at all times. An appropriate goal for developing countries is to provide basic health care for the people. Some luxury medical procedures must be left for individuals to purchase with their own resources. A basic level of health care must be provided for all people.Providing the best care is practically impossible. The government can however provide a basic level of care. Prevention oriented and ordinary treatment oriented goals must be set for developing countries and their health care systems. Inexpensive medical prevention is more effective and appropriate for poor people . Finally there should be a system of support which should help people with special expensive medicine care. Special foundations should come to the rescue of poor people for emergency and life saving procedures (Cundiff, 2005).ConclusionThe health and well being of poor communities is an issue confronting both developed and developing countries. Research has found links between poverty and the health of people. Inside the United States many poor people do not have health insurance. Some of them cant even think of affording health insurance. They are more concerned with the basic amenities of life. People in developing countries are even worse off. They have access to state hospitals and clinics which do not have trained staff, prescription medicine and go on hospital care (Cundiff, 2005).A low health literacy rate is also dangerous for the well being of people. It can have adverse negative economic and social impacts. They can die at from treatable causes and get hospitalized becau se of their lack of health literacy skills. They are also prone to suffering from mental diseases like anxiety and depression. There is the need for health reform in the entire world. Governments must provide a basic level of health care to all citizens.Advanced hospital care must be made available by foundations and donations. Governments working in coordination with community support groups can effectively counter the affects of poverty and low education on the health care of poor people. Some health responsibilities and policies should be transferred to community groups. The international community must help poor countries in developing basic and adequate health care system.ReferencesCutler, David M. (2004). Your Money Or Your Life Strong Medicine for Americas Health CareSystem. US Oxford University Press.Crichton, Anne (1997). Health Care A Community Concern?. US University of Calgary.Shi, Leiyu (2003). Delivering Health Care in America A Systems Approach. US Jones and Bartlett. Kling, Arnold S. (2004). Crisis of Abundance Rethinking How We Pay for Health Care. US Cato Institute.Ham, Christopher (2004). Health Care Reform Learning from International Experience. US McGraw-Hill Education.Cundiff, David E. (2005). The Right Medicine How to Make Health Care Reform Work Today. US Humana Press.

When to Consider a Single-Instance Erp Strategy

Reproduction of this publication in any pee-pee without prior writ ex dollar bill permission is forbidden. The Information contained herein has been obtained from sources believed to be reliable. pull in disclaims all warranties as to the accuracy, completeness or adequacy of such(prenominal) information. Although Garters research whitethorn discuss legal issues related to the information technology task, Garner does not provide legal advice or services and its research should not be construed or apply as such.Garner shall consecrate no liability for errors, omissions or inadequacies in the information contained herein or for Interpretations thereof. The opinions expressed herein atomic number 18 subject to change without notice. WHAT you NEED TO KNOW Adopting a whiz- grammatical case, single-vendor green light resource readying scheme can deliver benefits, but it does not make sense for every organization. It should only be undertaken If you rescue a good communication channel case for the project and it matches most or all of Garters single-instance succeeder factors.If the challenges balance or outweigh the achiever factors, hence you should calculate organizational issues before proceeding. If this Is not feasible, then understand Illimitableness integration or a tiered moving in application strategy. ANALYSIS Most orotund multinational organizations occupy a heterogeneous application portfolio hat has built up over time. The portfolio much is made to a greater extent complex by tactical purchasing and merger and acquisition activity.Senior executives in such organizations are attracted to the idea of standardizing on applications from a single enterprise resource be after (ERP) vendor because of potency operational cost savings and reduced complexity of the IT landscape (see Note 1). Vendor consolidation is lots a first step toward instance consolidation. A single instance of an application can fight all operating companies on a common process template, a ingle release AT ten application Ana a giggle copy AT ten applications dataset, using a consolidated practiced infrastructure.A single-instance strategy can drive cost reductions in several areas, including integration, interfaces, training, assist and hardware. In addition, emf benefits may be found in process improvements, better data consistency and improved visibility of information. However, adopting a single-instance, single-vendor ERP strategy is not a task to be undertaken lightly, because it can create disruption in enterprise operations and often involves replacing or so musical arrangements that are favored by users.Even if the business case appears to back the deployment of a single-instance ERP solution, there still may be significant obstacles to overcome. Certain types of organizations allow find it more difficult to realize the benefits of a single-instance ERP strategy because of their culture and infrastructure. See Table 1 to d etermine whether single-system ERP talent work for your organization. Rank yourself against each of the categories. If you have mainly (or exclusively) success factors, then a single-instance ERP strategy is more likely to be successful. Table 1 .Single-Instance ERP Success Factors and Challenges Enterprise Profile Business Model merged Culture and Policy Definition Geographical Concentration Success Factors Single primary core business with similar business processes Centralized with strong corporate head office policy dictated at corporate level and world(prenominal)ly enforced Company aspires to operate as a single global company, and operations, sales and marketing are concentrated in a single geographical function Stable, unconvincing to undergo dramatic growth or suppression Challenges Diversified group with wide range of business processes De primalized tit self-governing business units policy decided at the business-unit level Company operates as a multinational compa ny, and operations, sales and marketing are distributed globally Dynamic, growing rapidly or curtailment significantly Business Environment publication Date 28 September 2005/AD Number GO 30366 2005 Garner, Inc. And/or its Affiliates. All Rights Reserved.Page 2 of 6 Merger, Acquisition and Divestiture Status Established ERP Systems Technology Environment acquiring smaller entities that are easily absorbed into the corporate culture Highly likely to be acquired or merge with a company of a similar size (or larger) vesting encore businesses Diverse, with an even spread from potential single- system suppliers Architecture and technology are decided at the business-unit level Elemental mummer, wilt majority AT systems Trot likely single-system vendor Enterprise-level architecture with similar technologies Source Garner (September 2005) Note that the cooking stove of this analysis is check to the processes automated through traditional ERP systems, such as financial, HRS, procurement, inventory management, production planning and order management. Single-instance strategies are typically noninsured first in the ERP domain because these processes are more internally center and homogeneous, and have little impact on competitive divergentiation. Suitability of a single-instance strategy in opposite domains, such as customer relationship management (CRM), product life cycle management (PLUM) and confer chain management (SCM), should be assessed following a similar process. However, with CRM, PLUM and SCM, organizations are even less likely to meet the criteria in Table 1 and will typically discover that a single-instance strategy doesnt align with the business strategy.By implication, even if a single-instance ERP environs is successfully created, most organizations will have to assume multiple instances of peripheral systems. Enterprise Profile Elements Business Model Organizations in service industries such as software or financial services will find adopt ion of single- system ERP easier than those with a alter business model, because the ERP adoption will primarily affect their back-office administrative functions. Process changes in these areas will have less impact on revenue-creating activities and, therefore, are lower risk than changes in operational areas such as manufacturing and logistics operations.Corporate Culture and Policy Definition Organizations that operate in a decentralized manner with highly autonomous business units may find these operations un volition to release control of local systems to a central IT function. If there is a culture of local decision making, then business-unit executives may not be willing to accept a decision that is mandated from the corporate head office. Geographical Concentration Companies that aspire to operate as global companies (operate on a common set of business processes across the globe) are well- positioned to achieve a global single instance, because they align the IT strategy with he business strategy.Companies operating as multinationals (have a droll set of business processes for local markets, particularly sales and marketing, and SCM), will have difficulties running their international businesses on a common system. Also, organizations that are physically concentrated in a single geographical region will find it easier to achieve a single instance, because support and operations of the system take consecrate in a narrow range of adjacent time zones. The need to support a single instance around the clock creates issues with available support windows for upgrades and maintenance, and possibly network-related performance and availability issues.Business Environment A single-instance ERP strategy may not be appropriate for organizations that face significant change. Implementation of a single-instance system may be thrown into disarray if there is a significant change of direction in the business Page 3 of 6 (for example, a manufacturer decides to sell its manufacturing operations and focus rather on design and logistics services). Merger, Acquisition and Divestiture Status This aspect of the general business situation can have a major impact on a single- instance strategy. Organizations that are likely to acquire or merge with entities of a similar size may find their enthronisation in a consequence strategy compromised if they merge with organizations that use different ERP systems.Established ERP Systems If the ERP system from a potential single-instance vendor is already use in the majority of the organization, then there may be little resistance to a wider deployment. many another(prenominal) organizations have initially implemented multiple instances of a single ERP system are now considering instance consolidation. However, if there is no nominate provider, then a single-instance strategy will face resistance, because some users are likely to fight to retain their much loved locally implemented systems from their vend ors. Technology Environment convertible challenges may arise if there is no common technology environment and enterprise architecture in place.A single- instance strategy requires the adoption of a specific technology environment (operating system, database, middleware and other IT infrastructure), and organizations that already have an enterprise architecture in place will find it easier to implement a single-instance approach. When the technology environment is defined at the business-unit level, local IT functions may resist moving away from their architecture to that which is required to support the single-instance strategy. Determining Who Drives the Initiative Often, instance consolidation initiatives are driven by the IT organization on the tush of simplification of the application landscape, and the IT technical and support infrastructure. Table 1 shows that five out of the seven success factors are within the business domain and entirely outside the control of the IT orga nization.This underscores the point that instance instauration projects should primarily be business-driven projects, with a business case solidly based on business benefits. Without understanding, sponsorship and consignment at the senior business management level, the project is doomed to fail. The IT organization plays a critical exercise in educating the business units, and planning and executing the project however, it does not own the project. What to Do If the generalness outlawed ten success Factors organizations considering giggle-alliance ERP that find the challenges outweigh the success factors have other options 1 . Consider a limited ERP vendor and infrastructure consolidation strategy, without moving to a single-instance consolidation.This strategy will enable organizations to achieve some efficiency improvements in the IT organization by consolidating some of the operating and support infrastructure of the ERP systems. However, the strategy will not realize the ful l benefits of a single-instance system. This strategy may be suitable for organizations that are modify and decentralized in nature, operate in a highly dynamic market environment and consider IT costs to be a significant factor. A common approach is to adopt vendor consolidation with some level of instance consolidation (for example, regional or divisional instances). 2. Adopt a tiered business application strategy (see How to Approach Tiered Business Applications), where specific applications are adopted to address the needs of decentralized business units.Page 4 of 6 3. Address the organizational issues that are creating the challenges prior to implementing the single-instance strategy. there are two main actions that need to be taken to address these organizational issues Involve business-unit executives in alluding and reviewing the business case to create buy-in. Develop a feasibility study that shows how business-unit requirements can be accommodated in a single- instance implementation, and build an instance strategy to support this. Consider getting business-unit executives to develop a business case to Justify why their business unit should not be included in a single-instance solution.Get the executive management team to understand and accept how investing in a single-instance strategy can affect your merger and acquisition strategy. During their due diligence, organizations adopting a single-instance strategy must take rate of how ERP systems are used by potential acquisition targets. Similarly, a single-instance strategy may limit downsizing options, because it will be difficult to divest parts of the business on an ongoing basis if they do not have their own business applications. If significant divestiture is likely, then a single-instance ERP project should be deferred until the business environment stabilizes. Key Issues How can more value be gained from an enterprise resource planning investment?Note 1 Definition of Single Instance A sing le instance of an ERP system is when a single installation of the application is linked to a single database. This significantly sleepless support Ana malfeasance exit tenure Is only one set AT application infrastructure to be maintained. This does not inevitably mean that all business units have to use the same business rules, because most ERP systems enable different entities within a single instance to have a degree of uniqueness. However, there will be constraints on the capability of the business units to define their own business rules (compared to separate instances for each business unit).

Differences of Private and Public Language Essay

I remember to start with that day in Sacramento when I first entered a classroom, able to commiserate some fifty stray side of meat dustup (Rodriguez 535). Richard Rodriguez, who is the reference of the essay Private Language, Public Language, introduces how he was raised and lived as comfortably as how he felt growing up in the States as an immigrant family. After reading the Rodriguezs essay, there be several points as well as the experiences that I was able to relate, perhaps because I share a similar background as the writer himself.Language as he says is separated by fairish opening or closing the screen door (Rodriguez 537), the differences were simple as existence home frequent enunciateing his own expression and staying within the world of the gringos, or white English speaking person. He analogouswise explains the differences on how Rodriguez expressed Spanish as a private language and English as a public language, and what those two languages meant to him emot ionally as well as mentally.Rodriguez expresses his emotional feeling as he entered the classroom and heard the nun call out his name in English for the first time. cursorily I turned to see my mothers face dissolve in a debile blur behind the pebbled glass door (Rodriguez 535). Being in a different environment and without anyone to swear on he was feeling confused and scared, and even seeing his mother with in a watery eyes did non give him any more(prenominal) comfort to begin with.Rodriguez was also very minute to the sounds. I heard her sound out Rich-heard Road-ree-guess (Rodriguez 535). He was not used to the soft wheel spoken sounds of the words especially with his name. Hearing his name spoken out in English made him even more feel like an outsider that did not belong with the crowd.Another characteristic can be not having sense of belonging to the society.We lived among gringos and only a block from the biggest, whitest houses (Rodriguez 535). Although his family had a pride for being hard work family and being able to cope with in America, his family never felt welcome by the neighbors as well. His personality also changes when he is in public with stranger, which is a non-family member. Walking down the sidewalk, under the canopy of blather trees, Id warily notice the suddenly silent neighborhood kids who stood warily watching me (Rodriguez 537).Rodriguez was not the only one who did not have the confidence and felt comfortable in English. In public, my stick and mother spoke hesitant, accented, not always grammatical English (Rodriguez 536). They were not ashamed of where they came from alone because they were well aware of the incident that they did not sound like gringos. Their voice and the tones were lower compared to when they spoke in Spanish. I was unable to hear my own sounds, but I know very well that I spoke English poorly (Rodriguez 536).He was never too embarrassed about how his parents did not speak English fluently becaus e they went about with their life very well and coped with their issues on their own. However, he could not hide the feature that he got nervous when he was at presence with his father. Hearing them, Id grow nervous, my clutching trustingness in their protection and power weakened (Rodriguez, 537). The very first chance that I got, I evaded his circumnavigate and ran on ahead into the dark, skipping with feigned boyish exuberance (Rodriguez 537).On the other hand, the situation completely changes when his family is at home and being able to express their feelings and thought in their own language. Spanish seemed to me the language of home. It became the language of joyful return (Rodriguez 537). He also felt loved and made him feel like he was valued. My parents would say something to me and I would feel embraced by the sounds of their words (Rodriguez 537). Regardless of location and the times, whenever he encounters and hears the private language, the Spanish, he expresses how he feels close to home and finds himself at ease. Spanish speakers, rather seemed related to me, for I sensed that we divided up through our language-the experience of feeling apartfrom los gringos (Rodriguez 537).Overall, after reading Rodriguez essay, I was able to relate and deduce every aspect of the points. I grew up in the States forced to learn English just like Rodriguez had to in his childhood. I was able to connect with the fear he had, the feeling of being an outsider, and not being able to find comfort with the surrounding. Rodriguez referred Spanish as a private language due to the fact that Spanish was spoken only at home and only his kind of people, which are gringos can understand. On the other hand, English was referred as public language not only because he was forced to speak in order to go about his daily routine and able to blend in with others but also every non gringos spoke English. However, as he reached his adulthood he found comfort with his background, his ancestors and in condition(p) to appreciate the multicultural experiences. Rodriguez states in his essay, drawing a complete line between private and public language is not a healthy thought to have, but being proud of having the opportunity to understand two different cultures is a great gain after all.Works CitedRichard, Rodregez. Private Language, Public Language. Strategies for made Writing A Rhetoric, Research guide, Reader, and Handbook, Ninth Edition. Ed. Reinking, James A., R.v.d. Osten, and First Osten. Boston Prentice Hall, 2011. eBook.

The external influence for Lufthansa airline

The external influence for Lufthansa airline was the gulf war which established a decline of traveling passengers. With the increased number of flights the they had to com up with a strategy to enable them to get in in the market. To do this the go with started by redeveloping croakshops tat would see salmagundi bear offment instilled in the managers and the livelong social club as a whole. This whence enabled the live oners to be sensitized for the need for a radical alteration. This initial crisis management contact was the starting point for the recovery team.The other step towards interchange was when the company headstrong to move from being publicly owned to privatization and the need to embrace restructuring that could see to it that there is an increase of bell and revenue transp arncy as well as market proximity and thus reducing the rot in decision process. at that place was a need for the company to nidus on their external relationship. This was a result o f experiencing overcapacity. Therefore there was the need to change their strategy of growth through internal effectiveness to an alternative strategy of growth through fictional characternership. In the end of the 20th century the strategy of the airlines changed from contest betwixt airlines to competition between net twists. So there was need to strengthen integration and alliance strategies. transmute is necessary in the endeavor of a company or an presidency to remain relevant in its business. Change comes along with its advantages and disadvantages. For instance due to technological change roughly of the employees might be found supererogatory and because be retrenched. Also change might require some expertise manpower and therefore leading the company to assume skilled labor. It is therefore the responsibility of the managers to manage all manners of changes in the organization that matters, hence determining the success of the organization (Elsevier, 2005).At Luft hansa Airways the managers have been trained to counter change strategically. They atomic number 18 sensitized such that they consistently redesign the company to fit the change in line with a new product. This is seen when the company fetchs on a new route. The company makes the staffs to readjust frequently to the changing trends in business. For instance, the sometimes considers readjusting its payment mode to counter the fluctuation of the US dollar currency which the company is before long using. Though this redesigning has not yet been approved, it shows that the company is ready to seal the loss it is encountering through this fluctuation.In the endeavor to manage the changing trends in the marketing field the company consistently comes up with new marketing strategies. The example provided earlier of the company contemplating of changing their trade currency due to fluctuation and its unpredictability shows that the company is proactive since the management foresees prob lems in the market which has already had an impact in terms of their revenue. For instance if the management decides to change the denomination of trade, they have to consider the pros and cons of the move before finally settling for the decision. The company is currently researching on the issue and this shows that indeed the management is sensitive on the issues thus manifesting a sound managementThe management of Lufthansa Airways handles change by prioritizing the change they have to take. In doing so, the management informs all the staff through written forms and meeting about the change. Of course, some of the staffs tend to resist change but the move is pacified by the management by ensuring the staffs that apparently resists change are informed about the need for change at the particular time. The staffs are taken through homework and are shown the relevance of the change to particular individual and the importance of the change in reflection to the companys goals.For instan ce when a new office is established on a new route, the staffs that are to be affected are put on a training session so that they are enlightened on the need for the expansion, how they entrust benefit individually and how they pull up stakes be resourceful to the company. In essence the employees strength is taken care of and the employees get motivated to take the responsibility they are given.This also tackles the issue of resistance to change since the employees are made to be part of decision making in the change process. Thus the company successfully manages change by ensuring that its imagery is articu modernd. In addition the management ensures that they establish core values on which the workers will consistently work on (Handy, 1993). Thus in the process of managing change the management also succeeds in enabling the workers focus on quality serve by encouraging them to participate, and pump a sense of ownership into them and share accountability.The companys Informa tion Technology is wanting and this is affecting their communication. Lack of a thorough networked nurture processing system within the companys premises makes it difficult for information to be relayed from one point to another. I T is indispensable in any business at this point and time in the coeval world. The company has to invest in this technology and use it to do closely of its transactions thus doing most of the business. It has to develop a website that will enable them to market their products globally.This problem of inadequate Information Technology has been deliberately caused by lack of prioritizing it as important. This in turn costs the company extra costs by keeping many employees who could have otherwise have been done away with. Therefore the main altercate in implementing this issue is that the current employees have a negative attitude towards the introduction of the new technology.The company should endeavor to improve the quality of their service. Partial ly their importation and dispersal process is thwarted by the short technology. They ought to employ the right employees in terms of the qualification too. This will make them to be more sea captain in their operations and thus increasing their productivity.In the endeavor to improve the quality of the companys services the company ought to employ more employees and probably establish a synchronized customer care department. In this breath the company has to ensure that for each one department within their operation has defined roles and thus whenever a client asks for a query he/she is directed to the right department. This will make work easier for each person in the organization and thus leaving the client who is paramount in this organization jocund with their work. This also creates a win-win situation between the companys management and other employees.The company burn down improve in minimizing the cost they incur by introduction of a synchronized technology and ensurin g that information flows within the hierarchies of the company. Most of the losses the company incurs as a result of poor communication between the company and its chain of distribution. This poor communication results to lose of customers due to dissatisfaction of their services. The company should not fear to hire competent people because they might be expensive in their charges and salaries, but they (competent people) are bound to work and bring results.The company should also ensure that its employees are trained and sensitized about time management. In so doing the company will save a lot in terms of the backlog of the work not attended to due to poor time management. The company will also have to mould the problem of perennial absenteeism among its employees. Time management is crucial in any organization that deals with supply and distribution of commodities since and if it is not taken into consideration, it might lead to loses as a result of whoremongercelled orders due to late delivery and sometimes cancellation of the services. The challenge that might come along with implementation of strategies to manage time is that some employees might feel that their freedom is curtailed and feel that they are monitored around which might reflect negatively in their attitude and eventually their performance.The organization can resolve resistance by taking into account the needs, attitudes, and beliefs of the individuals touch as well as forces of the organization (Greenbury, 1999). The company should come up with a strategy that will ensure individuals are personally benefiting from the change so that they can be willing to participate in the change process. Positive and strong pressures for change can be established by creating shared perceptions by the group members of the need for change, thus making the pressure come form within the unit.The company can also reduce amount of opposition to change when those people who are to be changed and those who are to apply influence for a change have a strong sense of belonging to the same group. There is a receptiveness for change from within to be easily acceptable than that that emanate from outside (Armstrong, 2002) it is therefore wise for the company to initiate change from within. Sometimes it is indispensable for change to come from outside, for instance technological change has to be borrowed from outside and at this time it is the duty of the company to enlighten their employees on the benefits of this discourteoushearted of change. The company should at this point train their employee. This will make them to be positive in their attitude towards the change and thus work towards the success of the implementation of change.In addition the company must ensure that all relevant people in the group share the information relating to the need for change. They should plan for change and be ready to face the consequences of change. There is also the need of all the managers at all level s to deliberately open communication channels for the success of the process of change. Also for the success of a change process the company has to specify the progress criteria against which improvement will be measured. This will reduce the possibility of conflict among the members of the organization thus reduction of resistance to change.List of ReferencesArmstrong, M. (2002) How to Become Even a Better Manager. London Kogan PageBarbara S. (2006) Change management. NY person EducationElsevier, B. (2005) Positive Working Relationships. London Kogan PageGreenbury, J. (1999) Organizational Behavior. New Jersey Prentice HallReferencesHandy, C (1993) Understanding Organizations. Berkshire PenguinMullins, L (2000) Management and Organizational Behavior. Berkshire PenguinRollin, D (1988) Organizational Behavior and Analysis. New York Wiley

Mis Management Information System

True or False 1. Developing a raw(a) product, fulfilling an order, and hiring a bracing employee are examples of business processes. TRUE2. A fully digital firm produces only digital goods or services. FALSE3. An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.4. From the point of realise of economics, in haomaation systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.5.IT infrastructure technology is purely a secure of physical devices and software applications that are required to operate the entire enterprise.6. Client/server computing is a widely used form of centralized processing.7. In green computing, reducing electronic computer power consumption is a top priority.8. In an efficient node response system, digital answering systems are used to monitor and respond to customer inquiries.9. In the strategy of product differentiation, r andomness systems are used to enable new products and services.10.Information technology (IT) consists of all in all the hardware that a firm needs to use in order to achieve its business objectives, whereas study systems consist of all the software and business processes needed. FALSE11. Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach. FALSE12. The dimensions of information systems are heed, organizations, and information technology. TRUE13. Business processes are logically link up tasks for accomplishing tasks that have been formally encoded by an organization.14. A substantial part of management responsibility is creative pop off driven by new knowledge and information.15. Intranets allow firms to work easily with third-party suppliers and vendors.16. An IT infrastructure provides the platform on which the firm can build its information systems.Multiple Choice1. The six importan t business objectives of information technology are new products, services, and business models customer and supplier intimacy survival competitive return operational excellence andA)improved flexibility.B)improved decision making.C)improved business practices.D)improved efficiency.2. Which of the following objectives best describes the business strategy behind the suppuration of smart grid initiatives by power companies, as discussed in the chapter case?A)operational excellenceB)new products and servicesC)competitive advantageD)customer support3. The three activities in an information system that produce the information organizations use to control operations areA)information retrieval, research, and analysis.B)input, output, and feedback.C)input, processing, and output.D)data analysis, processing, and feedback.4.Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, const itute an organizationsA)data management environment.B)networked environment.C)IT infrastructure.D)information system.5. The Internet raises the bargaining power of customers byA)creating new opportunities for building loyal customer bases.B)making more products available.C)making information available to everyone.D)lowering transaction costs.6. How would you determine the market contract for your firms IT services?A)Perform a TCO analysis.B)Benchmark your services.C)Hold focus groups to assess your services.D)Analyze sales returns on key investments.7. The process of presenting a set of computing resources (such as computing power or data storage) so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is calledA)cloud computing.B)autonomic computing.C)virtualization.D)multicore processing.8. Which of the following are environmental actors that interact with an organization and its information systems?A)customersB)suppliersC )regulatory agenciesD)all of the above